Who can get help
This scheme is open to children and young people who:
• don’t have access to a fixed broadband connection
• cannot afford the additional data needed to access educational resources or social care services
• have access to a mobile device that uses a participating network
• are facing disruption to their face-to-face education, or have been advised not to attend school.
What information we need to collect
To request extra mobile data, we will need to collect the following information:
• the account holder’s name
• their mobile number (a number beginning with ‘07’)
• their mobile network
• whether they pay monthly or pay as they go
1. For the purposes of data protection, I need to let you know that the Department for Education (DfE) is running the Mobile Network Offer through schools and their trusts or local authorities.
2. If the offer is taken up by an adult account holder, the school or social care team will share the account holder’s name and mobile phone details with the DfE, who will share these with the relevant mobile network operator.
3. The mobile network operator will use that information to increase the data available for the account holder’s mobile device, as long as they qualify for the offer.
4. The adult account holder’s personal data is only shared with their mobile network operator for the purposes of the offer. No names of children or other adults, other than adult account holder, are shared with the DfE or the mobile network operator.
5. No personal information will be shared with the DfE if you do not want to take up the offer.
6. If you want to know more about how your personal information will be used before you take up the offer, we can send that to you first.
7. If you decide to take up the offer, you’ll get a text message from the Department for Education with more information about your data protection rights.
For the Full Privacy notice and show your data is used.
Please click here: https://get-help-with-tech.education.gov.uk/increasing-mobile-data/privacy-notice
Mobile Phone Account Details